Another Phone Scam Hits Nassau

Scammers pretend to be from Microsoft and offer help with computer issues before stealing personal information and installing malware.

A phone scam where criminals get personal information by masquerading as computer specialists has hit Nassau County, according to the Nassau County District Attorney's office.

These "cybercriminals," claiming to be from Microsoft, have made unsolicited phone calls to residents and offering assistance with computers.

After gaining victims' trust, the scam artists convince people to install malware on computers. Once it is installed, they can hack into a victim's computer remotely and adjust settings to make the computer vulnerable to attacks. The criminals have then requested credit card information so they can bill for the services.

“Criminals are constantly looking for new ways to steal valuable personal information, and will say or offer anything to gain someone’s trust,” DA Kathleen Rice said.

Rice reminded residents that Microsoft does not make unsolicited calls to help with computer issues.

"When in doubt, just hang up," she said.

Anyone who believes they were a victim of this or any other fraud scam should report it to the district attorney's Criminal Complaint Unit at 516-571-3505.

Mrsderanged June 06, 2014 at 01:42 PM
I get calls from this group of scammers at least every other day. If I'm lucky I get them twice in a day. I also have tons of fun with them. I honestly have no idea how anyone can fall for this scam. What I really want to know is how they know my name. That bothers me. The very last call I got I was not in the mood to play around so I just told them that no one lives here with that name, and surprisingly I have not gotten a call since. That was about several days ago now. Hoping it worked. ;) Yes, if anyone calls and says they need to talk to you about your computer, just hang up. Honestly, any solicitation or anyone asking you for personal information, just hang up.
Rhonda Levy June 06, 2014 at 03:19 PM
I to got it. I said no money no computers any more good bye. I know better they will the company's will not call me. My name said farmindale on caller I'd.
Debbi Maran June 06, 2014 at 05:10 PM
This isn't a new scam. They started calling me about two years ago. They call for a while, stop and start again from a different number a few months later. I just tell them not to call and block the number. I tried reporting it with the FCC but that was useless.
Sal Anthony June 07, 2014 at 04:43 AM
Why would you report them to the fcc?


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