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Lombardo's Shoe Repair

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Lombardo's Shoe Repair is a place to get any shoe repaired, from a color touch up to heel repair. It repairs sandals, boots and more.
1633a Hillside Ave, New Hyde Park, NY 11040
(516) 437-2626
  • Hours: Mon - Fri, 9am - 6pm; Sat, 10am - 6pm; Sun, 10am - 5pm
  • Accessible: yes
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Russell Jewtraw April 20, 2013 at 01:05 pm
I will never go back to this awful place. I brought in shoes that cost me 200 bucks to replace shoeRead More caps. They have spike heels that are 3 mm diameter. I specifically requestwd metal caps because any other type caps wear out in 3 weeks. He said it was no problem. When i picked them up and brought them home i noticed that the caps were not metal but plastic. He charged me 10 dollars to put them on. When i went back and confronted him, he said that there was no reason forthemetal caps, and that metal caps make a lot of noise when you walk, and that the caps he put in are much better. The new caps got completely worn out after just 1 month. When i broughtthem back in, he refused to replace them for free, tellingme that he informed me the first time that he did not have metal caps in his inventory and that i did not mind plastic caps back then. He lied to my face. When i found another shoe repair guy, he put in metal caps that i wanted in the first place and even told me thatfor the heels as thin as mine, the only option would be the mateal caps, that any other type would only last a couple of weeks. Plus it only cost me 6 bucks to replace caps, not 10 this fist guycharged me. I have been wearing these shoes for 4 months now, and it lookslikethe metal capswould last me much, much longer. For anyone whois thibking togo to this place on hillside ave, , donot waste your time or your money. These ppl arenot honest and notprofessional in theirbusiness. They overcharge fortheir services and they lie when anything goes wrong. If you have no other choice but to go to them, make sure you use your phone and RECORD yourconversationwith the guy, RECORD yourinitial order, RECORD VIDEO ofyour shoes in their ORIGINAL condition. That way youare fully protected later when things go wrong.
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